Terms & Conditions
These terms apply to every journey, stay, transport booking, and experience arranged through The Apex Voyager.
Last updated: [DATE TO BE CONFIRMED]
1. General
These Terms & Conditions govern your use of The Apex Voyager India website and any journeys, stays, transport, or experiences booked through us. By enquiring about or booking a trip with us, you agree to these terms.
2. Travel Enquiries
Submitting an enquiry through our website, WhatsApp, phone, or email does not constitute a confirmed booking. All enquiries are reviewed by our travel team, who will confirm availability, pricing, and next steps with you directly.
3. Bookings
A booking is considered confirmed only once it has been explicitly confirmed by The Apex Voyager India, typically following receipt of any required advance payment.
4. Payments
Payment terms for your trip, including advance amounts and balance due dates, will be communicated to you directly by our travel team. [BUSINESS POLICY TO BE CONFIRMED]
5. Accommodation
Stays, hotels, and homestays featured on this website are offered by independent partner properties. Room categories, amenities, and availability are subject to confirmation by the property at the time of booking.
6. Transportation
Transport services are provided by independent vehicle operators. Vehicle type, route, and timing are subject to confirmation and may vary based on availability and road conditions.
7. Itinerary Changes
Itineraries are planned in good faith based on information available at the time of booking. The Apex Voyager reserves the right to make reasonable changes to an itinerary where necessary for traveller safety or due to circumstances beyond our control.
8. Weather and Road Conditions
Himalayan routes can be affected by weather, landslides, or road closures beyond our control. Where this affects your trip, our team will work with you to adjust the itinerary or offer reasonable alternatives where possible.
9. Optional Activities
Certain optional activities offered during a trip may be operated by independent third parties and may carry inherent risk. Participation in any optional activity is at your own discretion.
10. Customer Responsibilities
Travellers are responsible for providing accurate personal and travel information, carrying valid identification and any required permits, and complying with local laws and property or vehicle rules during their trip.
11. Cancellations
Cancellations, whether requested by the traveller or arising from circumstances requiring rescheduling, are handled in accordance with our Cancellation Policy. [BUSINESS POLICY TO BE CONFIRMED]
12. Force Majeure
The Apex Voyager India is not liable for delays, changes, or cancellations arising from events beyond our reasonable control, including natural disasters, extreme weather, road closures, or government restrictions.
13. Information Accuracy
We aim to keep information on this website accurate and up to date. However, pricing, availability, and itinerary details are subject to change and will be reconfirmed with you before your booking is finalised.
14. Liability
[BUSINESS POLICY TO BE CONFIRMED]
15. Contact
If you have any questions about these Terms & Conditions, please get in touch with our travel team.